Perfection is not attainable, but if we chase perfection we can catch excellence. - Vince Lombardi
Enidine supplier information and documentation page provides the latest documents, policies and proceedures for our suppliers and their affiliates. Please check back to this page often for the latest information available for download.
Page Last Updated on: 06/21/2021 Revised documents will be denoted with **
- Enidine will treat our Suppliers with courtesy and respect, establish a culture of honesty and trust and work toward a relationship that is mutually beneficial to both parties,
- Suppliers will conduct themselves in a fair and open manner.
- Suppliers will share ITT's dedication to continuous improvement, supporting Enidine’s Customer Expectations.
- Please check back often for the latest information available for download.
Latest Supplier News
Look Here for Important Issues or Announcements.
Supplier Quality and Delivery Performance Improvement will be our focus in 2021.
Please take necessary steps to prevent Quality Escapes and ensure On-Time Delivery.
If necessary, be sure to submit a Request for Waiver/Deviation, as soon as you’re aware one is needed.
Although we try to respond to these requests in a timely manner, sometimes a response is delayed because further investigation is required to make a disposition, which potentially could affect On-Time-Delivery.
Waiver Requests, are requests for non-conforming product that has been produced.
A Waiver Request requires determination of Root Cause, and Corrective Action to prevent recurrence.
Deviation Requests, are for product that has not been produced, requesting permission to provide product that does not comply with requirements.
A Deviation Request requires a reason, or justification for the Deviation Request.
We recently experienced a couple instances where there were significant changes to the supplier’s organization that could affect quality of products or services provided, and Enidine was not notified.
As a REMINDER;
As an approved supplier you are obligated to notify Enidine of ANY changes within your organization that could affect quality. Please send notification to the Enidine Buyer.
Reference PS-00001-00, Supplier Requirements.
Change in Quality System:
Supplier must promptly notify Enidine of any changes that affect quality. These changes include, but are not limited to, changes in key management or personnel, changes in current status or scope of any third party certification registrars (NADCAP, ISO/AS9100, ITAR, etc.), changes in source of supply of key materials, and changes in address or site configuration.
Is a First Article required only when stated on the Enidine Purchase Order?
The supplier has total ownership and responsibility for satisfying AS9102 FAI requirements.
The following excerpt from AS9102 identifies when a FULL or Partial FAI is Required.
Only the supplier is aware of 5 of the 6 points, the other should be identified by a PO and Drawing revision.
4.6 Partial or Re-accomplishment of First Article Inspection
f. The organization shall perform a full FAI or a partial FAI for affected characteristics, when any of the following occurs:
- A change in the design characteristics affecting fit, form, or function of the part.
- A change in manufacturing source(s), process(es), inspection method(s), location of manufacture, tooling, or materials that can potentially affect fit, form, or function.
- A change in numerical control program or translation to another media that can potentially affect fit, form, or function.
- A natural or man-made event, which may adversely affect the manufacturing process.
- An implementation of corrective action required to complete a previous FAI, as described in 4.4.
- A lapse in production for two years shall require an update for any characteristics that may be impacted by the inactivity. This lapse is from the completion of last production operation to the actual restart of production.
#1, will be communicated to the supplier because the PO has been revised to incorporate the NEW REVISION,
stating an FAI is required is redundant and unnecessary.
#2, in most cases is a new PO to a new supplier, our PS-0001-00 Supplier Requirements, (a component of the “CONTRACT”, states FAI are required, other elements of this i.e. inspection method, tooling are only known to the supplier.
again, stating an FAI is required is redundant and unnecessary.
#3-6, are most likely only know by the supplier or manufacturer, and totally unknown by the Enidine Team. However, the supplier is to proactively perform an FAI for all affected features and characteristics.
A NOTE ABOUT #6, 2 year lapse in production,
ONLY APPLIES TO NEW PRODUCTION AFTER THE 2 YEAR LAPSE IN PRODUCTION.
EXAMPLE: If a part has not shipped in over 2 years, (with an approved FAI when last required), and a new PO is issued, AND the supplier has parts remaining from the previous manufacturing batch, the former FAI is valid for these parts, it would be helpful in this case to provide the date of manufacturer, to demonstrate compliance to the previously approved FAI.
From my experience, MANY non-conformances, and quality problems were the result of a process change that was not communicated to the customer and validated to confirm the intent and purpose of the FAI, AND confirm there were no unintended consequences, that is clearly the intent of the delta or partial FAI.
The primary purpose of FAI is to validate that product realization processes are capable of producing parts and assemblies that meet engineering and design requirements. A well-planned and executed FAI will provide objective evidence the manufacturer's processes can produce compliant product and that they have understood and incorporated associated requirements.
- Provide confidence that the product realization processes are capable of producing conforming product.
- Demonstrate that the manufacturers and processors of the product have an understanding of the associated requirements.
- Provide objective evidence of process capability.
- Reduce potential risks associated with production startup and/or process changes.
- Provide assurance of product conformance at the start of production and after changes outlined in this standard.
- An FAl is intended to:
- Reduce future escapes, risks, and total costs.
- Help ensure safety of flight.
- Improve quality, delivery, and customer satisfaction.
- Reduce costs and production delays associated with product nonconformances.
- Identify product realization processes that are not capable of producing conforming product, and initiate and/or validate corrective actions.
I would like suppliers to be as knowledgeable as we are in the AS9102 FAI Requirements.
In addition, the part used as the representative sample for the First Article Inspection, MUST be submitted with the FAIR, before approval can be completed by ITT Enidine.
Recently we experienced two instances where components received were found to not be in full compliance with the requirements of the drawing. In both cases, the Supplier made assumptions to the material verification process. These Suppliers used indirect verification of material mechanical properties by using hardness as an indication of compliance in lieu of direct testing and measurement of mechanical properties, i.e. tensile and yield. Thinking this practice would have no negative consequences, when, in fact, the assumed correlation of mechanical properties and hardness was invalid.
There was no intent by the Supplier to either defraud ITT Enidine, Inc. (“Enidine”) or misrepresent the supplied item. It was simply an error in judgment.
If you are aware of any situation where product is being provided to Enidine that is not in full compliance to the drawing and specifications, or indirect methods were used to report compliance and is not supported by a documented record of Enidine approval, you must notify your buyer immediately so we can provide guidance as to how to proceed.
Any discrepant material found after delivery may be subject to damages with reimbursement from Supplier.
FIRST ARTICLE INSPECTION REPORTS (AS9102 FAI)
First, over a year ago Enidine policy regarding FAI’s was changed,
AS9102 FAI is a REQUIREMENT for all Industrial and aerospace purchase orders.
(PO#’s beginning with “I”=Industrial, “A” = Aerospace.)
Note: AS9102 FAI has always been a requirement for Aerospace Orders.
Because of this change many suppliers have been burdened to complete First Article Reports and as a result there have been a large number of receipts missing FAI reports.
Our goal is to have current AS9102 FAI’s for active industrial orders by June 1, 2020.
Prior to June 1, 2020, missing FAI (for Industrial orders) will not be considered a nonconformance, after this date it will be considered a nonconformance and your scorecard WILL BE AFFECTED.
(Missing FAI reports for Aerospace orders will be considered a nonconformance and will affect your scorecard.
Please plan your FAI activities to provide FAI for all active products and components so we can be in full compliance by this due date. Meanwhile, please provide a copy of your inspection report with each shipment until the FAI requirement is satisfied.
Secondly, Supplier must OWN the First Article Inspection Report and provide updates as needed.
Per AS9102, The organization shall perform a full FAI or a partial FAI for affected characteristics, when any of the following occurs:
A change in the design characteristics affecting fit, form, or function of the part.
A change in manufacturing source(s), process(es), inspection method(s), location of manufacture, tooling, or
A change in numerical control program or translation to another media that can potentially affect fit, form, or function.
A natural or man-made event, which may adversely affect the manufacturing process.
An implementation of corrective action required to complete a previous FAI, as described in 4.4.
A lapse in production for two years shall require an update for any characteristics that may be impacted by the inactivity. This lapse is from the completion of last production operation to the actual restart of production.
Certainly Enidine is aware of any design change (change in drawing revision), which will be reflected by the issue of a revised Purchase Order. But only the supplier will be aware of other process related changes noted above.
Every supplier needs to be aware of these requirements and provide a full or partial FAI proactively, when required. In the past, many rejections found were the result of a process change that could have been identified if it was validated by this First Article Inspection process.
Contact your buyer if there is any question about the significance of the change, or the need to provide a full or partial FAI.
IMPORTANCE OF DOCUMENTATION
Required documentation is every bit as important as the parts and components delivered.
Parts may be delivered on time with good quality, yet they are unusable without proper documentation.
Documents: All required documents, certificates, test reports, inspection records, etc. MUST reference the applicable Purchase Order and MUST be included with the shipment of material.
First Article Inspection Report (FAIR): First articles are required whenever specified by the purchase order or the order meets one or more of the following criteria: (ref. AS9102)
(PARTIAL FAIR for all affected features)
- A change in the revision of the drawing.
- A change in manufacturing source, process, inspection method, location of manufacture, tooling or materials, that can potentially affect fit, form or function.
- A change in numerical control program or translation to another media that can potentially affect fit, form or function.
- A natural or man-made event, which may adversely affect the manufacturing process.
(FULL FAIR for all affected features)
- A lapse in production for two years or as specified by Enidine
- As specifically noted on the Enidine PO
(ref. PS-00001-00, Supplier Requirements)
Missing, incomplete or inaccurate documentation will affect Supplier Performance Scorecard.
Verification of deliverable documents should be part of every suppliers Final Inspection process.
QC-023 Document Updated
Significant Changes Affecting Enidine Suppliers
Industrial, aerospace and Blanket Order Terms and Condition documents have been
incorporated in FM0310300800, ENIDINE PURCHASING DOCUMENTS.
- Supplier Performance Metrics
Quality Requirement 3500 PPM
Includes ALL nonconformances, regardless of disposition, effective January 1, 2019, Use As Is are included as nonconforming
On Time Delivery Requirement >97.5%, based on 2 days early, 0 days late
effective January 1, 2019, Includes Early and Late deliveries
- Steel components with a Black Oxide are required to be packaged in VCI bags.
New Supplier Web Tools page created.